here are some answers

All we require is valid photo identification (NZ passport or NZ driver's license) and up to date contact information. That’s it!

Nope! Once approval is given for a pawning or selling transaction, we sign the forms and pay out the money.

We don’t have any fees to set up loans, or to terminate loans, no account fees no nothing. We only charge the interest on a pawn loan.

It depends on the length of the loan, the longer the loan period the higher the interest because it’s more risk for us. For just 7 days, there’s a 9.95% interest on the principal amount. For a 30-day loan the interest is 14.95%, and for a 60-day loan the interest is 19.95%.

We don’t have a repayment schedule so long as the full repayable amount (principal plus interest) is paid back before the due date. It doesn’t matter if the amount is paid back the day after the loan is given, or the day before the due date – the interest amount is the same. Once we’re paid back, collateral is returned to the borrower!

Yup! You can extend the period of an existing pawn loan for the same duration. The interest for the new period will be calculated based on the original repayable amount.

If the loan isn’t repaid by the specified date, then we seize possession of the pawned item(s). It’s not as bad as it sounds! By law, we have to sell these items to the public and if they sell for $10 more than the loan amount, then borrowers are entitled to 90% of all the profit! We keep the other 10%. If it sells for less than the borrowed amount, then the loss is ours.

Whilst the loan in active, goods will be stored safely and securely. Borrowers have the right to view them at any time to check they’re still in the same condition. If the items are seized by us due to a default on the loan repayment, then the item(s) will go up for sale.

No, we only engage in pawn loans. For further information on personal loans, please contact a bank or financial advisor.

Most applications are approved right away. In the rare occasion that we don’t approve, it’ll usually be because the amount requested doesn’t match up with the value of the collateral, or that the item just isn’t something we’re interested in (either it’s out of our wheelhouse, or it’s in poor condition). Every application is assessed individually, and we’ll try our best to come up with a solution.

The amount we lend against an item is on a case-by-case basis, and depends on a variety of factors such as age, condition, authenticity etc. It can be anywhere between 20%-80% of the item's current market value.

We take precautions to ensure the safety of all items but we don’t currently offer insurance, so we can’t guarantee this. We advise borrowers to have their own contents insurance for peace of mind.

Check your spam/junk folders, they're most likely in there. 

After the funds clear into our account, lenders will get an email receipt. All we would need is an answer for how you want to be paid back!

This simply means lenders buy the right to fund the loans. When applying for a pawn loan, borrowers are asked if they want it urgently or within the next few days - and so we offer lenders the chance to fund the loans. Whoever buys the loan - lenders or us - lends out the money, through Pawn Hub, and will be paid the interest. Basically, whoever buys the loan, makes the money.

We take 30% of the interest portion only. Lenders take everything else!

Lenders get paid as soon as the loan term is finished and the borrower has paid us. If they don't pay by the due date, lenders get paid back after we sell their collateral.

For more information, please contact us here.